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52 Conversion Ideas for DTC Brands (Examples Inside)
Google conversion ideas for DTC brands, and you’ll find 1,000s of SEO-optimized articles. These articles have been written by content marketers who know how to rank for a whole variety of search terms. However these content marketers aren’t singularly focused on the subject of maximizing conversion rates for a DTC website. They’ve just been given the task of ranking for a search term.
This article follows none of those rules. This article was written by me: Rishi Rawat. I am a conversion optimization marketer who has been singularly focused on improving conversion rates for the last 15 years.
Hi, I’m Rishi.
Google may not love my conversion ideas for DTC brands article, but I’m pretty confident you will.
Every week, I spend at least six hours studying dozens of DTC websites. I am out on scouting trips to make note of clever techniques marketers all over the world are using to get the most conversion bang for their buck.
Here is a listing of all the ideas I’ve collected over the last 12 months. They aren’t in any particular order, so scan the whole list.
Ready?
1
If you are selling a technical product (golf club, dog wheelchair, etc.), you probably have a technical image like this.
This should 1000% be on your product page. The image is for a screwdriver. A screwdriver isn’t an eye-stopping product.
But the amazing level of detail in this image makes it eye-stopping.
It makes the screwdriver so much more impressive. The viewer can instantly see the effort that went into the invention.
Use images like this on your product page, and send me a check later.
2:
We know review counts positively influence conversions.
But what is one to do when a product has been launched 3 months ago and only has a few reviews?
This is a clever headline for the reviews section.
Why is it clever? Because it protects against the reader thinking 🤔 , “Wait, they have just 12 reviews?“
This headline communicates: “More on the way.”
Small copywriting touches really matter.
3:
Test more crazy shape pop-ups.
You’ll be surprised by the results.
If you are interested in maximizing email signups via popups, we have 7 popup ideas for you to steal (we encourage it).
4
I really like this signup prompt.
People are more motivated by loss prevention than they are by potential gain.
Have you considered using a loss prevention pitch on your email signup?
5
A simple word tweak can change the environment.
I love the use of the phrase “quits” in this ad.
If the copy said, “Tylenol can’t keep up after 8 hours,” the reader would have some sympathy because at least Tylenol tried.
But the copywriter cleverly replaces it with “quits,” suggesting Tylenol doesn’t even care enough to bother trying after 8 hours.
No one likes a quitter.
6
Great shipping speed messaging on 1800contacts.com:
7
I like this PPC ad tactic. The brand has a Why switch to Fresh Food? CTA.
It’s a clever strategy. Sell the buyer on you, then pitch your product:
8
If an aspect of your business is unique, make that keyword clickable.
Think about it– this hyperlink is your best feature, and by clicking it, the visitor is saying, “I’d love to hear more.”
Related article: Tell Me More About Skimmers and Diggers
9
This is a great bloody story to include on your product page:
— The headline instantly connects with skeptical buyers.
— Starts by describing what’s missing with other brands without being unpleasant.
— Clearly demonstrates expertise.
— Communicates an understanding of the needs of hunters.
Is it perfect? No. Is it an excellent starting point? Heck yes.
10
This is a product description on Crutchfield.com.
It’s such a genius idea to have the product described by a product expert on your team.
The shopper is reading an expert opinion 🆚 a marketer’s syrupy pitch.
Crutchfield.com has had this format for 15 years. Why haven’t other sites copied it? What’s wrong with them?
Steal this idea.
11
Really cool category page filter interface (outlined by the red box below):
This makes the filter a lot more conversational:
12
Your PPC landing page matters:
– it’s the traffic you are paying for
– these are people looking for a solution
– if we don’t hook them quick, they’ll leave
I love this “The top X reasons why _______ is the best” landing page format.
It pulls in the casual visitor and compels her to check out all X reasons.
What makes it powerful?
This: copywriters know that getting visitors to linger 34 extra seconds massively impacts the probability of them buying. The whole game is getting the visitor down what Joseph Sugarman calls the “slippery slide.”
The “Top X reasons why _______ is the best” format helps get the visitor to linger just a little longer.
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13
BACK IN STOCK is such a compelling message for an ad.
My brain 🧠 interprets it as, “This product is so popular it’s been out of stock. It’s currently in stock but may be out of stock soon because it’s so popular. Must investigate.”
14
We assume that if a video is added to a page, people will see it.
Sometimes they do, sometimes they don’t.
Know what increases the odds of them watching your video?
Adding a prompt to drive attention to the video:
15
Know the number 1 reason people don’t pull the trigger on your site? Concerns about cost.
Bean Products makes yoga-related items.
One of the emails in their sequence is laser-focused on price justification.
How brilliant.
Have you included a price justification email in your nurture sequence?
Learn more about price justification here: Increase Sales With Price Justification.
16
Addressing objections upfront is a great way to boost conversion rates:
17
This “Their Price” argument structure is interesting (red arrow):
18
This is a simple but powerful survey that appeared the moment I completed my mobile order.
If you make the feedback process frictionless, you’ll collect many quality responses. Those responses can be used to optimize your funnel further. See the four numbered screenshots below.
Question 1:
Question 2:
Question 3:
Question 4:
19
I like how this brand changed Reviews to Stories:
20
90% of shoppers on the LiquidIV product page will not know what this chemical reaction means (I know I didn’t).
But they’ll feel good and likely convert at a higher rate, knowing the company behind the product understands the science.
The lesson here is that if there is a technical reason why your solution is better, don’t be shy about getting into those technical reasons. It demonstrates expertise.
21
File this under “Why the hell didn’t I think of this?”
This is an excellent layout for a comparison table.
The feature description spans the whole length 🆚 trying to cram it within the first column.
22
If you feel outraged, let site visitors know. It shows how deeply you care.
23
This is an image in the product photo gallery of a shoe brand (Koio).
I didn’t zoom in; the image is zoomed in by default.
There is some serious buyer psychology happening here.
My theory: seeing a zoomed image of a handmade item subconsciously signals quality and attention to detail.
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24
Most sites have their founder story on their About Us page. But if the visitor is on your product page and they want to know about the people they are about to buy from, they will need to leave your product page. I’m not a fan of that. A much better idea is to have your origin story on the product page itself. That’s what this site does:
25
In public relations, the best strategy is to get in front of negative stories.
This also works for online retailers.
Don’t hide behind uncomfortable questions.
Everything is a trade-off, and there is a good reason why you’ve made your choices. Articulate them:
You can learn more about resolving negative thoughts in this article.
26
Of all the call-to-actions a brand can place on its homepage, this is the best.
It’s what’s front and center for visitors.
There is little use in learning about your products until I’ve seen why you deserve my attention.
Here’s another example, this time from Bully Max®:
27
Many brands have a lifetime warranty.
See how CordaRoy’s makes theirs stand out.
It feels like a candid conversation.
This is how it’s done:
28
Break your pitch into a series of questions.
Our brains are drawn to questions, and when one is encountered, we feel compelled to see the answer.
You can take your shopper pretty deep into your sales pitch with strategically placed questions.
Notice the red arrows in the screenshot below:
29
Your review count is a form of social proof.
Just seeing a high number can influence someone to buy.
Even if they don’t read the actual reviews.
Marketers know this, which is why they work so hard to collect them.
6 years ago, 40 reviews on a product page were good enough. Not anymore.
Today, having below 200 reviews could be hurting conversions.
This site has a product with fewer than 200 reviews on its product page.
To prevent shoppers from thinking 176 is a low count, I’d add Only 176? link at this location:
And on click, show a message like:
Every product has to start somewhere. We don’t have 2,000 reviews yet because most people struggling with text here haven’t discovered us. But that’s quickly changing.
We’re thankful to the people who visited in our early days and ignored the fact that we had 15 reviews–tried the product anyway–and returned to leave 176 reviews.
Our review count is growing fast. Word is spreading.
30
Why we made this is an excellent way to start a product page sales pitch:
31
While studying a product page, I often discover an asset that’s super compelling but buried.
If you have a conversion-driving asset, don’t be shy about mentioning it several times.
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32
Your product page layout shouldn’t be designed based on the best practices.
It should be designed based on your situation and the nature of your product.
Puraclenz sells a device it claims destroys viruses and mold.
New visitors may be skeptical of a fantastic claim from a company they’ve never heard of.
So, instead of showing the product details as the first content block on the product page (a best practice), they show reviews.
Based on the nature of their product (skepticism-inducing), this is the precisely right strategy.
33
Nice way of showing Supplement Facts. It brings it to life:
34
If your review count is more than 3 digits, add a damn comma. It makes it a little easier to read.
35
My buddy Travis Greenwood showed me a clever promo strategy.
The Nordstrom Anniversary sale shows the promo price and the price you’ll pay when the promo ends. Notice the After Sale highlight.
I’ve never seen this before and think it’s a brilliant way to drive action.
36
Don’t call them reviews; call them transformations.
A simple tweak, and suddenly, an element that many miss now stands out:
37
A marketer would look at this product page element and say, “What the hell is this? We’re now just adding badges to pages?”
That’s the problem. This CTA may be silly to a marketer.
But for the shopper moving at 60 miles an hour, it’s a subtle signal that the product is popular.
Shoppers don’t evaluate page elements the way marketers do.
Laugh all you want; CTAs like this work.
38
SLOFOODGROUP understands the importance of social proof, which is why they display their review count right below their company logo.
I’ve never seen this before, and I think it’s a brilliant placement.
39
This site does something interesting.
They have a few products with 0 reviews.
Instead of showing no reviews, they show their company reviews with strategic justification.
It’s a great example of what to do when review counts are low:
40
If your product page has a video that converts well and you want everyone to notice it, place its CTA he
41
If you aren’t happy with your popup email signup rate, this idea is for you.
Don’t show a generic discount message. Instead, when a user exits a specific product page, show that product’s image and use the product name in the discount messaging.
In the example below, I was exiting the Safe-Sea product page, and you can see how the popup image and message have been personalized to my specific behavior:
42
We’ve seen 100s of discount popup messages.
Every once in a while, you find someone with a little twist.
I like how this site emphasizes its return guarantee in the popup.
If you think about it, that’s a smart location.
The discount code is for new visitors.
New visitors are nervous to buy from a site they’ve never bought from before.
This 60-day guarantee seal acts as an anti-anxiety cream.
43
Users are most nervous when they start checkout.
PhysiVāntage® has an ORDER NOTES field on their cart page.
It’s possible that nearly everyone leaves this box blank, but just knowing it’s there may be calming nerves.
We all want a voice, and this box provides it.
44
Your image gallery is often the first element product page visitors interact with. This is especially true if your product has visual qualities.
I noticed something smart on Benefit Cosmetics. Their image gallery included some content to give me the confidence to buy.
While your user’s attention is on the image gallery, you can use it to help with the selling. What key product information can you add to your image gallery?
45
I saw this on an Urban Decay Google ad:
Official Site sends a subtle psychological message.
It suggests the brand has imitators, but this is their official site.
Even if your site is small, it’s worth adding this line to your title tag—it signals authority.
What do you think? Do you think it’s worth doing? If I were a DTC brand, you can bet I’d do it.
46
If most of your product page traffic is mobile and you want to ensure they read your product description, do what Dior does—> Video on LinkedIn.
47
I’ve never seen a wizard directly embedded onto a product page.
This execution is really good:
48
When offering a discount, we want people to notice the full price so they can appreciate the savings.
I like how Skar Audio strikes out $179.99.
Using a light red transparent color makes $179.99 stand out even more.
And if you want to be a little subtler but still have your strikethrough price stand out, do what sonnemanlight.com does:
49
Shoppers often avoid customer service—not because they don’t need help, but because they fear stock responses.
A welcoming, hand-drawn sketch can make customer service feel human and inviting.
50
If there’s an asset you want to stand out, don’t be shy about doing whatever it takes to make it stand out.
Your product page is like a resume. The hiring manager will not go out of her way to understand what makes you special. If it doesn’t jump out, she won’t see it.
Guess what this site is drawing attention to?
PS: I didn’t add the animation.
51
In the pursuit of pixel perfection, it’s easy to forget that on an eCom site, every element has a job.
Shoppers scan reviews, so the job of the reviews section is to neatly fit as many as possible without overwhelming the shopper.
If one design allows scanning 3 reviews in 4 seconds and the other 20, the other is better.
Function over design, most of the time.
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52: Image Gallery Optimization
If your product is visual, your product page image gallery will probably receive a fair amount of traffic.
Sites typically place their “we have multiple images” cue right below the first image.
That may get overlooked by people who are engrossed in the image.
I like how https://fromourplace.com/ includes the nudge within the image itself.
Are You a Marketer?
I suspect you are because only a marketer would be interested in a topic like conversion ideas for DTC brands. If you are a marketer and liked this article, boy, do I have something fun for you.
Revealing It All
In our marketing lab 🥼, experimenting 🧪 for the last 15 years, we’ve discovered that one reason marketing campaigns fail is because they try to do too much.
Site visitors fall into 3 groups:
— Ready to buy
— Will never buy
— Interested, but need a little more convincing
The 3rd group has the biggest revenue potential.
Evidence Our Formula Works
This strategy mentioned above isn’t a theoretical framework. It’s the base formula for all our conversion work for clients. This marketing framework can be used to boost sales for sports products. To sell skincare products. Pet products. Consumer electronics. Athletic gear. Back pain solutions. Food items. High-end cooking tools. Plant growing soil.
Does the sales pitch always need to be shown as a popup? Nope.
It can also convert cold Facebook ad traffic, improve mobile conversion rates, generate calls, optimize your most important landing page, etc.
It can even be used to improve your overall conversion rates.
Converting Interested, but Need a Little More Convincing Group (With Examples)
Explained in this👇🏼 Nine Truths article.